Description

We believe customer satisfaction is the most important criteria to the success of a company. OFCOM CRM provides the right solution to customers to handle their customers as well as sales and marketing activities. It is a comprehensive web-based solution that allows the users to access the system any place, anytime concurrently.

Users from HQ can remotely monitor, track, access and modify marketing activities, sales activities and customer related information from various locations in the world.

Functionalities

  • Customer Management
    • Lead and Prospect Management
    • Contact Management
    • Account Management
    • Import and Export Lead, Contact and Account in CSV format
  • Marketing Activities Management
    • Calendaring System (To-do, Event, Meeting) Per Sales Person
    • Sales Trip Visit Record
  • Sales Management
    • Quotation Management
    • Invoice and Delivery Order Management
    • Receipting Management